Training
We strive to empower the Klahoose First Nation community and workforce by providing training workshops, access to valuable learning resources, and meaningful work placement opportunities.
Training is for you, your business and your community.
Examples may include training that enhances your business, career or personal development.
Contact us if you have questions or to request new training.
Indigenous Tourism Training Initiative (ITTI)
Explore training options that suit your needs and interests. With a variety of in-house ITBC workshops and partner-led courses, you can filter by date, region, duration, certification availability, and more. Whether you’re an entrepreneur, youth, or professional, we’re here to connect you with relevant and valuable training to your journey. Start learning today!
Bear Awarness
Learn how to stay safe in bear country with this Bear Awareness course. Build confidence, prevent encounters, and protect yourself, others, and wildlife. Perfect for anyone working or guiding outdoors. Certification, Online, Self-Paced. Learn More
Human Resources Strategy for Hospitality
Gain essential HR knowledge to support your team and business with excellent hiring, training, safety practices and team development. Live workshops online, Wednesdays January 14th - February 18th, 2026 at 11:00 AM to 12:00 PM PST.
The Firecircle 5x5 Method
An award-winning program packed into 25 dynamic workshops, with access to private coaching and mentorship that helps entrepreneurs at all stages turn their tourism business dreams into realities. Learn More
LGBTQ2+ Diversity and Inclusion Training for Workplaces
Build a stronger, more inclusive workplace. This online self paced training helps you understand LGBTQ2+ history, terms, challenges, and allyship strategies to gain tools to create a respectful environment. Online, Self-Paced. Learn More
Navigating Cultural Diversity in the Workplace
Want to create more welcoming experiences for guests from every background? Learn how to build stronger communication and inclusive tourism workplaces with this practical, self-paced intercultural training. Online, Self-Paced. Learn More
Supervisor Training
Ready to take the lead in tourism? The Supervisor Training course gives you the skills to manage teams, communicate effectively, oversee operations, and deliver top-notch service — all while promoting equity and safety. Built with industry experts, it’s your step toward confident, capable leadership in any tourism setting. Online, Self-Paced. Learn More
Food Safety: FOODSAFE, MarketSafe and Process Safe
Various levels of food safety courses are available as online, self-paced courses. Online, Self-Paced. Apply Here
Marine Basic and Advanced First Aid
A specialized first aid course designed for those who work or play in the wilderness. By Request
Remote and Wilderness First Aid
A specialized first aid course designed for those who work or play in the wilderness. By Request
Cultural Safety Training
After a journey through Canada's history of colonization and oppression, and teachings of Indigenous ways of being, participants will each develop actionable items to ensure they can provide trauma-informed and culturally safe services to and for Indigenous people.
Confident Conversations
Learn how to navigate tough conversations, give and receive feedback effectively, and handle conflict with confidence with this self-paced virtual training. Whether you're new to managing or looking to grow, you'll gain practical tools in performance management, conflict resolution, and communication. Online, Self-Paced.
Ready For Action: Develop and Package your Tourism Product
Use creative thinking to transform and revitalize your approach to visitor experience design, creating long lasting impressions. This course will help you gain an understanding of true costs of developing and delivering a new tourism experience before setting the selling price. Additionally, this course teaches you how to package your product to enhance visitor experiences and drive business growth.
- Online, self-paced
- Plus a 1:1 confidential coaching session with an industry expert from Tourism Cafe
Sustainable Tourism Course
Learn from experts from around the world to develop, attract, and grow sustainable travel for your community, business and destination. The business opportunities for the tourism sector to be sustainable are significant. Learn from real experts with this self-paced course!
- Self-paced, online micro-learning course.
Indigenous Ambassador
The Indigenous Ambassador Workshop is an in-house workshop presented by Indigenous Tourism BC (ITBC) about tourism with Indigenous values. Together, we'll learn about the value of being an Indigenous ambassador, how to amplify your own Indigenous culture and how to introduce visitors to First Nations. Training includes these modules:
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The Indigenous Ambassador
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First Nations in BC and Cultures
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Indigenous Tourism Experiences and Protecting our Place
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Indigenous Tourism Visitor
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Helping Visitors Activity
Managing Food & Beverage Operaitons
Covering profitability, service excellence, and operational reporting, this popular series is designed to streamline front and heart-of-house operations for measurable results. Live workshops online, Wednesdays March 4th - April 8th, 2026 at 11:00 AM to 12:00 PM PST. Learn More
Setting Up Your Email Newsletter and SMS Messaging
Boost your tourism business with the power of email marketing! In this hands-on course, you'll learn how to set up a Mailchimp account, create engaging newsletters, and use automations to save time and grow your audience. First, join the welcome session on November 20th, where you'll meet your cohort (10:30 AM - 11:30 AM PST).
Respect and Inclusion in the Workplace
Build a stronger, safer workplace where everyone feels respected and valued. This training helps you recognize unacceptable behaviours, foster inclusion, and create a culture where all employees can thrive. Course Online, Self-Paced. Learn More
Our People: HR Mini Series
Master the full employee journey – recruiting and hiring with inclusivity, engaging and coaching teams effectively, and creating safe, supportive workplaces rooted in wellness and values. Live online workshops run Thursdays, starting February 19th for four weeks, 1:30–3:00 PM PST. Learn More
Joint Health & Safety Committee Training
Ready to serve on your workplace’s safety committee? This essential training gives you the tools to fulfill your role, learn how to keep your workplace safe, and meet provincial requirements. Online, Self-Paced. Learn More
HR Fundamentals for Tourism
Strong people practices build strong communities. This engaging HR workshop is designed to give you practical, culturally grounded tools to strengthen your workplace. From payroll and policies to big-picture strategy, discover how to build systems that reflect your values and set your team up for lasting success. Online, Live workshop online, Thursday February 5th 2025, from 1:00 PM to 4:00 PM PST. Learn More
Food & Beverage Accelerator
Unlock practical skills to boost your food and beverage business profits with this self-paced virtual training. Each session offers clear, actionable steps to help you control costs, increase sales, and create memorable guest experiences. Online, Self-Paced. Learn More
Standard, Emergency and Occupational First Aid
A foundational workplace first aid course designed to equip you with vital life-saving skills and teach you to handle emergencies effectively in a workplace setting.
Gathering Our Medicine
The Gathering Our Medicine program facilitates collective healing for Indigenous communities.
New Product to Market: Develop your Visitor Experience
Become equipped with tools to transform you approach to visitor experience design, creating experiences that leave a lasting impression and drive business success. This training helps to ensure visitor experiences are finely tuned for maximum impact and provides an understanding of true costs of developing and delivering a new tourism experience before setting the selling price.
- Online, self-paced
-Plus a 1:1 confidential coaching session with an industry expert from Tourism Cafe
Employee Engagement & Retention
Managing your people well is essential to the long-term success of your business! This training helps to build employee effectiveness, engagement and retention.
Successful Tourism Operations: Build a Sustainable Tourism Business
Become equipped with tools to transform you approach to visitor experience design, creating experiences that leave a lasting impression and drive business success. This training helps to ensure visitor experiences are finely tuned for maximum impact and provides an understanding of true costs of developing and delivering a new tourism experience before setting the selling price.
- Online, self-paced
-Plus a 1:1 confidential coaching session with an industry expert from Tourism Cafe
Digital Marketing Accelerator
Get personalized digital marketing plans and guidance from eLearningU coaches with deep tourism industry expertise. Receive a comprehensive digital audit, 1-hour expert coaching call and a personalized implementation plan. Limited spots available. Apply today to jumpstart your tourism business by applying directly on eLearningU's website, and listing "Indigenous Tourism BC" as your local tourism organization.
Bear Guide Courses
The CBVA, along with a CBVA sanctioned Instructor, holds Level One Guide courses on an annual basis. Level #1 courses are by demand and are conducted at different locations around the province. The cost for courses can range anywhere from $500 – $1500 + GST depending on location. Costs [typically] include room, board, CBVA Admin Fee, first-year CBVA membership, one CBVA Guide Logbook, and transportation to the course location. Level One Guide courses are two days in length.
Often courses are held at remote bear viewing operations. However, there are possibilities for courses to run in either Victoria or Vancouver. Please contact us to inquire about course dates.
Communication & marketing Strategies for Hospitality
Explore digital trends, media strategy, and brand communication to help you connect with your audience and grow your reach. Live workshops online, Tuesdays January 27th - March 3rd, 2026 at 11:00 AM to 12:00 PM PST. Learn More
Build Your Website with Sqaurespace
Empower your financial success in Indigenous tourism with an engaging and insightful webinar designed to help you build financial confidence and resilience. This workshop is designed by CPABC’s Indigenous Engagement Team to build financial capacity.Live workshops online, Wednesdays and Thursdays January 20th - February 25th, 2026
Unconscious Bias
Unconscious biases influence how we see, think, and act – often without us realizing it. This online self paced training will help you learn practical ways to reduce their impact, fostering a respectful and inclusive workplace. Course Online, Self-Paced. Learn More
WHMIS
Hazardous materials pop up more often than you’d think in tourism – from cleaning supplies to pool chemicals. WHMIS training makes it easy to stay safe, feel confident, and get certified. Certification, Online, Self-Paced. Learn More
Housekeeping Room Attendant
Ready to jumpstart your career in hospitality? This self-paced online course is perfect for anyone looking to shine in hotels and guest services. Learn how to clean like a pro, create welcoming spaces, and keep guests safe – all while building skills that open doors to exciting opportunities. Online, Self-Paced. Learn More
Front Desk Agent
Ready to take the lead in tourism? The Supervisor Training course gives you the skills to manage teams, communicate effectively, oversee operations, and deliver top-notch service — all while promoting equity and safety. Built with industry experts, it’s your step toward confident, capable leadership in any tourism setting. Learn More
Serving It Right
Want to obtain certification to serve alcohol with confidence and care? Serving It Right gives you the essential skills and knowledge to keep your guests safe and your service legal - click to get certified and serve responsibly. Certification, Online. Learn More
SuperHost Foundations of Service Quality
Receive a comprehensive and practical introduction to customer service best practices, with a focus on good communication and conflict resolution. Online, Self-Paced.
The Value of Indigenous Tourism
This in-house ITBC training provides insights into sustainable and authentic Indigenous tourism in BC, its cultural impact and its economic value to First Nations.
Everyday Leadership Tools
Grow your skills with this self-paced virtual training focused on what matters most: time, team, and tracking success. Each session builds confidence in key areas like scheduling, payroll, and performance. Online, Self-Paced.
Equity, Diversity & Inclusion
Receive a comprehensive and practical introduction to customer service best practices, with a focus on good communication and conflict resolution.
Self-Paced or In-person request.
Tourism Digital Marketing Essentials
Elevate your tourism marketing career. Optimize your digital strategy with this self-paced online course and earn two certificates! Learn any time, anywhere, with real examples from tourism experts.
- Self-paced, online micro-learning course.
Don't See What You Are Looking For?
Let us know what training your are looking for?
Please email us to let us know what type of training you and/or your team is seeking. Examples may include training that enhances your business, career or personal development.
Once we have reviewed your request and eligibility, we will reach out by email to gather more information and get you set up with a course that is best suited to you or you team.
