Training
We strive to empower the Klahoose First Nation community and workforce by providing training workshops, access to valuable learning resources, and meaningful work placement opportunities.
Training is for you, your business and your community.
Examples may include training that enhances your business, career or personal development.
Contact us if you have questions or to request new training.
Indigenous Tourism Training Initiative (ITTI)
Explore training options that suit your needs and interests. With a variety of in-house ITBC workshops and partner-led courses, you can filter by date, region, duration, certification availability, and more. Whether you’re an entrepreneur, youth, or professional, we’re here to connect you with relevant and valuable training to your journey. Start learning today!
Indigenous Ambassador
The Indigenous Ambassador Workshop is an in-house workshop presented by Indigenous Tourism BC (ITBC) about tourism with Indigenous values. Together, we'll learn about the value of being an Indigenous ambassador, how to amplify your own Indigenous culture and how to introduce visitors to First Nations. Training includes these modules:
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The Indigenous Ambassador
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First Nations in BC and Cultures
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Indigenous Tourism Experiences and Protecting our Place
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Indigenous Tourism Visitor
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Helping Visitors Activity
Standard, Emergency and Occupational First Aid
A foundational workplace first aid course designed to equip you with vital life-saving skills and teach you to handle emergencies effectively in a workplace setting.
Gathering Our Medicine
The Gathering Our Medicine program facilitates collective healing for Indigenous communities.
New Product to Market: Develop your Visitor Experience
Become equipped with tools to transform you approach to visitor experience design, creating experiences that leave a lasting impression and drive business success. This training helps to ensure visitor experiences are finely tuned for maximum impact and provides an understanding of true costs of developing and delivering a new tourism experience before setting the selling price.
- Online, self-paced
-Plus a 1:1 confidential coaching session with an industry expert from Tourism Cafe
The Value of Indigenous Tourism
This in-house ITBC training provides insights into sustainable and authentic Indigenous tourism in BC, its cultural impact and its economic value to First Nations.
Ready For Action: Develop and Package your Tourism Product
Use creative thinking to transform and revitalize your approach to visitor experience design, creating long lasting impressions. This course will help you gain an understanding of true costs of developing and delivering a new tourism experience before setting the selling price. Additionally, this course teaches you how to package your product to enhance visitor experiences and drive business growth.
- Online, self-paced
- Plus a 1:1 confidential coaching session with an industry expert from Tourism Cafe
Sustainable Tourism Course
Learn from experts from around the world to develop, attract, and grow sustainable travel for your community, business and destination. The business opportunities for the tourism sector to be sustainable are significant. Learn from real experts with this self-paced course!
- Self-paced, online micro-learning course.
Don't See What You Are Looking For?
Let us know what training your are looking for?
Please email us to let us know what type of training you and/or your team is seeking. Examples may include training that enhances your business, career or personal development.
Once we have reviewed your request and eligibility, we will reach out by email to gather more information and get you set up with a course that is best suited to you or you team.
MERS Marine Mammal Naturalist Course 2025
The Marine Education and Research Society (MERS) and through our membership with the North Island Marina Mammal Stewardship Association (NIMMSA) is offering a course on British Columbia's marine mammals including: whale species, seals, sea lions, dolphins, porpoises and otters.
The aim of the course is to enable others to inform and inspire marine mammal conservation. This is intensive, crash training for those working as whale watch naturalists, kayak guides, park staff, or others interested in helping with marine conservation through gaining a deeper knowledge of BC's marine mammals.
This course is classroom-based only and does not contain a field portion.
Please note that attendance for all sessions is mandatory with 4 full days (28 hours instruction).
Successfully meeting this criteria will lead to a Certificate of Participation.
**Must be at least 18 years old to attend the course**
Registration opens January 13th.
To register contact us with your preferred course date:
Nanaimo - May 10 -13, 2025
Campbell River - May 30 - June 2, 2025
Food Safety: FOODSAFE, MarketSafe and Process Safe
Various levels of food safety courses are available as online, self-paced courses. Apply Here
SuperHost Foundations of Service Quality
Receive a comprehensive and practical introduction to customer service best practices, with a focus on good communication and conflict resolution
Grant and Proposal Writing Workshop
Attend this highly interactive 12-hour workshop and learn the steps needed to write a successful grant or contract proposal. ITBC is partnering with the University of Northern British Columbia (UNBC) to support enrolment in their 2-day Grant and Proposal Writing Workshop. ---Registration Deadline:
March 26, 2025
Delivery: Virtual
Strategic Thinking
This program is for managers and directors who want to advance their planning skills and small teams who want to improve collaboration and strategic capacity.
Employee Engagement & Retention
Managing your people well is essential to the long-term success of your business! This training helps to build employee effectiveness, engagement and retention.
Successful Tourism Operations: Build a Sustainable Tourism Business
Become equipped with tools to transform you approach to visitor experience design, creating experiences that leave a lasting impression and drive business success. This training helps to ensure visitor experiences are finely tuned for maximum impact and provides an understanding of true costs of developing and delivering a new tourism experience before setting the selling price.
- Online, self-paced
-Plus a 1:1 confidential coaching session with an industry expert from Tourism Cafe
Introduction to Tourism and Cultural Tourism in BC
10-day mirco-credential course with UNBC, providing a broad overview of the tourism industry in the province. Participants will gain practical skills and knowledge about how BC’s tourism industry is organized and an overview of the major sectors. It is a great option for anyone new/interested in tourism as a career.
- Virtual Classroom, Full-Time
- Deadline to Register: February 7, 2025
Mariner Training - Deckhand and Small Vessel Operator
SDV-BS: March 5
One day vessel-based safety training.
RCO-M (Radio): March 6
Knotes and Lines: March 7
SVOP: March 10-13
Register by February 21, 2025
To register contact:
Allan Rimel
Phone: 250-201-4254
E: al.rimell@aupe-toqfisheries.ca
or
Tracey Hallsor
Campbell River - March 5 - 13, 2025
Marine Basic and Advanced First Aid
A specialized first aid course designed for those who work or play in the wilderness. By Request
Remote and Wilderness First Aid
A specialized first aid course designed for those who work or play in the wilderness. By Request
Cultural Safety Training
After a journey through Canada's history of colonization and oppression, and teachings of Indigenous ways of being, participants will each develop actionable items to ensure they can provide trauma-informed and culturally safe services to and for Indigenous people.
Challenging Customers Conflict Resolution
Empower yourself with the skills and strategies necessary to resolve conflicts effectively.
Equity, Diversity & Inclusion
Receive a comprehensive and practical introduction to customer service best practices, with a focus on good communication and conflict resolution.
Self-Paced or In-person request.
Tourism Digital Marketing Essentials
Elevate your tourism marketing career. Optimize your digital strategy with this self-paced online course and earn two certificates! Learn any time, anywhere, with real examples from tourism experts.
- Self-paced, online micro-learning course.
Tourism Connects - Online Tourism Training Anytime
ITBC has a new partnership with Tourism Café Canada. Their tourism training courses are now available to you and your team for free!
As we slow down for the winter season, now is the perfect time to do some self-paced training. These courses are short, interactive online learning you can do at your own pace.
With registration, you also receive access to confidential and dedicated coaching sessions with a tourism industry expert.
Four courses available:
“Tap Into Trends 2024”
Discover the latest changes in tourism and traveller trends
“New Product to Market: Develop your Visitor Experience”
Great foundation course
“Ready For Action: Develop and Package your Tourism Product”
For those ready to package travel
“Successful Tourism Operations: Build a Sustainable Tourism Business”
For sustainable practices and attract responsible travellers
View the Tourism Connects E-Learning Portal Here. and Contact Us for more information.
